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OpenAI experienced a partial outage on Tuesday morning that created some issues for people trying to access ChatGPT, Sora, and the API, the company said on its status page.
The company started investigating the issues late on Monday night, but the partial outage has persisted through Tuesday morning. Around 5:30 a.m. PT on Tuesday, OpenAI says it identified the issue and started working to fix it.
However, at roughly 8 a.m. PT, OpenAI said full recovery across its services may take âanother few hours,â meaning folks logging onto work on the West Coast of the United States wonât be able to access ChatGPT this morning.
We are observing elevated error rates and latency across ChatGPT and the API.Our engineers have identified the root cause and are working as fast as possible to fix the issue.For updates see our status page: https://t.co/oUGSSyltRU
While ChatGPT outages typically last just a few hours, Tuesdayâs partial outage is notably long in duration. The company said people may experience âelevated errors and latencyâ when using ChatGPT.
When TechCrunch tried to access GPT-4o in ChatGPT on Tuesday morning, the chatbot responded with an error reading âToo many concurrent requests.â
Tuesdayâs partial outage comes amid a flurry of announcements from OpenAI. At Appleâs WWDC event on Monday, the iPhone maker revealed deeper integrations with OpenAIâs models. Also on Monday, an OpenAI spokesperson confirmed to CNBC that the company has reached $10 billion in annualized recurring revenue. Earlier on Tuesday, OpenAI CEO Sam Altman revealed an 80% price cut for developers trying to access its o3 AI reasoning models in its API.
OpenAI has previously run into issues scaling the usage of its AI models to hundreds of millions of people, but thatâs exactly what the company needs to do to meet its grand ambitions. Altman has previously said the companyâs âGPUs are meltingâ to keep up with the demand for ChatGPT, indicating that OpenAIâs computing resources are spread thin these days. It seems that demand for OpenAIâs models is only continuing to rise.
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